Hawkwatch for Shop's Space

Hawkwatch
for Shop's Office

In today’s dynamic retail environment, managing staff attendance, monitoring customer flow, and ensuring store security are essential for smooth operations. Hawkwatch transforms these tasks with AI-powered facial recognition, eliminating the need for manual registers or RFID systems while providing real-time visibility, smarter workforce management, and enhanced in-store safety.

Modules

Regular & Non-Regular Customers

Overview:

This module identifies and categorizes every visitor detected by Hawk Watch’s face recognition system. It automatically differentiates between regular, new, and flagged customers, offering valuable insights into customer behavior and frequency of visits.

Features:

Customer visit logs with time and date — categorized as regular or non-regular — with facial snapshots and entry details. Allows quick recognition of VIPs and returning guests, improving customer experience and operational efficiency.

Customer visit logs with time and date categorized as regular or non-regular with facial snapshots and entry details. Allows quick recognition of VIPs and returning guests, improving customer experience and operational efficiency.

User Cases:

Enhance customer loyalty programs by instantly recognizing repeat patrons while improving engagement and service experience for first-time visitors.

Customer Time Monitoring

Overview:

The Customer Time Monitoring module tracks each guest’s entry, stay duration, and exit in real-time using facial recognition. This helps optimize seating management, service timing, and overall crowd flow inside the restaurant or bar.

Features:

Donut charts for: Persons, Productivity, Area-wise, Camera-wise detection - Employee Productivity Heatmap by day/hour - Hourly detection line graph (Productive vs Unproductive)

User Cases:

Workforce behavior insights - Identifying peak hours - Weekly attendance and productivity summaries

Staff Attendance

Overview:

The Staff Attendance module enables contactless, accurate, and real-time attendance marking for all employees. Using AI-based face recognition, it eliminates manual errors and prevents proxy entries.

Features:

Facial attendance logs with timestamps, shift-based tracking, and attendance reports. Provides easy export options for payroll and compliance.

User Cases:

Ensure timely staff presence, simplify shift validation, and maintain accurate payroll and compliance records through automated face recognition.

Customer Time Monitoring

Overview:

Features:

Live entry/exit tracking, duration-based insights, and visual timelines help managers understand occupancy patterns and customer engagement levels.

Donut charts for: Persons, Productivity, Area-wise, Camera-wise detection - Employee Productivity Heatmap by day/hour - Hourly detection line graph (Productive vs Unproductive)

User Cases:

Optimize table turnover and service efficiency by analyzing guest stay duration and managing peak-time crowds effectively.

Workforce behavior insights - Identifying peak hours - Weekly attendance and productivity summaries

Staff Attendance

Overview:

The Staff Attendance module enables contactless, accurate, and real-time attendance marking for all employees. Using AI-based face recognition, it eliminates manual errors and prevents proxy entries.

Features:

Facial attendance logs with timestamps, shift-based tracking, and attendance reports. Provides easy export options for payroll and compliance.

User Cases:

Ensure timely staff presence, simplify shift validation, and maintain accurate payroll and compliance records through automated face recognition.